I have a bracelet and my husband wanted one. But he is bigger than I am and we knew he needed a larger size. Val worked with us and made him a bracelet that was perfect. He loves his, as I do mine!! Thank you Val!
I'm truly loving my new bracelet. I requested that it be made slightly larger as I like a looser fit. Val responded quickly and communicated with ease. She made it perfect- just for me! I will definitely purchase more shungite pieces from her in the future. ♥
I love wearing this piece stacked with my smaller beads <3 very pleased
** Val made this right! She reached out to me almost right after I posted my original review. Due to a technical glitch, she didn’t get my original note. She immediately worked with me to correct the issue and stayed in regular communication. Just took a couple days, I’m all set, and I’m extremely pleased. Such a great customer service experience, excellent communication, and superb product quality. Thank you so much!!! **
I really like what I received, but unfortunately, after wearing this item for a couple weeks, the elastic thread is continuing to constantly shed and I'm fairly certain it's going to break soon. Granted, I'm at the max range for wrist circumference, but this was happening before I even put on and I basically have no recourse. I reached out for help but haven't received a response. It's been about a week waiting.
David - I am so sorry! This is the first I have received from you! I don't know if you sent an email or contact via the store, but I only learned of the problem five minutes ago when I got notice of this post. I will reach out via email to make it right, be it a replacement or refund. Again, my deepest apologies for the problem and delay. I always, always respond quickly to all my messages. :( Will be in touch, Val
Very calming to wear. I love it