Why Shop with Shungite Queen?
Valerie Burke
There are countless places online where you can buy jewelry.
There are far fewer places where you can ask a question and know you’re talking directly to the person who selected, designed, and handcrafted what you’re considering purchasing.
That’s the experience I’ve wanted to create for you at Shungite Queen.
When I founded this business, my goal wasn’t to simply sell shungite. I wanted to create a trusted place where people could learn about this remarkable stone, ask questions without feeling pressured, and feel confident that they were purchasing authentic shungite from someone who genuinely cares.
I have recently expanded the store’s offerings with the herbal apothecary, supplement dispensary, and a few affiliate products - but my philosophy hasn’t changed.
If you email Shungite Queen, you’ll hear back from me personally. Every email. Every question. Every customer.
Sometimes the conversation is about choosing the right bracelet size. Sometimes it’s listening to someone's health concerns long enough to make a recommendation about how they might benefit from frankincense oil. Other times it’s creating a custom jewelry piece that’s exactly what they were hoping to find but couldn’t find anywhere else.
Those conversations aren’t interruptions to my work - they are my work.
One of the greatest joys of running a small business is getting to know the people I serve. Over the years, I’ve had the privilege of helping customers from all over the world, and many have become familiar names in my inbox. Their questions, ideas, and stories continue to inspire me, and I’m deeply grateful that so many of them have shared their experiences in the reviews you’ll find throughout this site.
I also believe that selling a product should never come before sharing knowledge. Looking under the hood is baked into my DNA.
Long before someone becomes a customer, they’re usually looking for answers.
▲ How do I know my shungite is authentic?
▲ What’s the difference between elite shungite and black shungite?
▲ What is needed to make shungite water?
▲ How do I know what I’m buying?
Those are important questions, and they deserve thoughtful answers.
My background in geology first sparked my fascination with shungite and the extraordinary lore around its formation. Later, my education in nursing science magnified by life-long health challenges fueled my interest in health, wellness, and understanding the many factors that contribute to living well.
Together, those experiences shaped the way I approach this business—with curiosity, careful research, and a commitment to helping people make informed decisions.
That’s why you’ll find so much educational content here. My hope is that whether you purchase something today, next year, or simply leave with a better understanding of healthy living, your visit has been worthwhile.
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The Forgotten Art of Customer Service
In this crazy world, it’s easy to automate almost everything. Customer service can be outsourced. Emails can be answered by AI. Products can be shipped by companies that never know your name.
I’ve chosen a different path.
I believe there’s still value in real conversations, personal attention, and treating every customer the way I’d hope to be treated myself.
Remaining a boutique business allows me to focus on quality instead of quantity. It gives me the flexibility to offer custom sizing, create one-of-a-kind pieces, answer questions thoughtfully, and build relationships rather than simply processing orders.
I recently decided to add a chatbot to the site as a means of providing quick, basic information to customers perusing the store. This is not intended to replace personal communication--but as a one-woman business, I needed a little help. It will (hopefully) accentuate my services versus detract from them.
If you want to talk to a human, simply state that and an email comes straight to me. Just like before!
Shungite Queen is more than a place to purchase authentic shungite and great nutritional supplements. It’s a place to learn, to ask questions. A place to discover. And, I hope, a place you’ll always feel welcome.
I will never have all the answers, so I am learning along with you. In fact, because of you.
Thank you for visiting, for your trust, and for allowing me to be part of your journey.
Warmly,
🌿 Val
Founder, Shungite Queen
**Note: This post was approved by Mike, woodcrafter of your shungite stands, and Rumi, supervisor of all operations who keeps the boss in line (mostly).


